Mobile ERP Just a couple of years ago, it was universally accepted as a practice to handout cellphones that were meticulously chosen by the IT departments, to employees. These cellphones would be installed with mobile ERP systems and employees could access these enterprise features on their company cellphones.
Business phone systems Whether you are a small or a big company, it makes sense to have an enterprise phone system set-up across your office locations. Even if you have just a small location, it still makes sense to invest in business phone systems as they help you to get ready for eventualities in the…
HR Processes: If you are looking at automating your HR processes tasks, you may have heard of a number of terms like HRIS, HRMS and HCM. Are they all different from each other? Do they do different things and is it important for you to know the differences? What are these different acronyms and what…
HR and IT departments The HR and IT departments have nothing much in common. One is geared towards building relationships with employees and managing them, while the other deals with building the kind of IT infrastructure that keeps a company going. Yet, when the management decides that the HR department should start using a new…
ERP Implementation: A lot has been written about the advantages of implementing ERP lately, and much of that information is already known to savvy entrepreneurs and business leaders. However, what we must take note of is the number of companies who have suddenly begun ERP implementation, discarding the many software solutions which they earlier used…
Customer Service: In large organizations, we often see that ERP and CRM software are integrated to deliver a high-quality service to the customers. ERP sharply focuses on managing your business processes which ultimately improves your customer service. On the other hand, CRM is focused solely on managing relationships with your customers. Therefore in order to…
Customer Service We already know the numerous benefits of an ERP system that helps in streamlining business processes. One among the several ERP modules is customer service. While most companies choose to customize their ERP to give a boost to their customer service, some choose to install a separate CRM. In this article, we shall…
Business requirements Anything that is new always causes what psychologists call “stress”. Stress can be negative or positive. Positive stress is known as “eustress”, whereas negative stress is known as “distress”. Implementing ERP should bring about eustress, rather than distress. Eustress helps you to make positive changes, which includes adopting ERP in a productive manner….