With all the talk about CRM and automation, it is natural to wonder ion automation results in customer alienation. To an extent, it is true. If one relies only on CRM, chatbots and automated messages, you are likely to alienate your customers. In reality, no company would engage in such an extreme level of automation…
While financial technology has risen rapidly thanks to artificial intelligence and Blockchain, FinTech organizations still find it difficult to manage their own internal business processes. With more than 80% of financial institutions planning to collaborate with FinTech startups, FinTech industry based organizations have a tough task to forge ahead and remain efficient. Surprisingly, ERP adoption…
A good HRMS can help you set your employees free, and allow them to become truly autonomous. Employee Self Service, which is often delivered via cloud as a SaaS or a web portal, can be integrated within HRMS in order to boost your employees’ autonomy. Employees who have ample autonomy are known to work more…
An employee attendance system plays a pivotal role in any organization. The system is important in keeping track of the attendance and working hours of an employee. In addition to this, employee attendance software documents every break and leave taken by the employees. Although employee attendance system has a similar function for different types of…
Helpdesk services are multi-dimensional resources of a company that have the objective to reduce the downtime in IT services & functions and make them available for a prolonged period. It has a specially focused end-user functionality that is responsible for the quick resolution of essential requisites, technical issues and incidents of the end customers. The…
Workplaces today are experiencing diversified employee culture with workers ranging from different age groups are serving the employers with a variety of unique and creative approaches that are serving fresh perspectives to the business. This scenario is what we know as the working of the multigenerational workforce. This multigenerational workforce definition can be substantiated by…
With unemployment rising across the globe, there are far too many people applying for the same job, making the process of selecting the right candidate an arduous task. Most recruiters find the initial screening process time-consuming and difficult. In fact, close to 52% of recruiters find it difficult to screen candidates from large pools of…
ERP or Enterprise Resource Planning Software is a business management solution that helps a venture manage tons of information and data with the help of many integration applications. ERP for e-commerce is found in varieties that are exclusively designed for managing the challenges and chores of digital stores on the verticals of distribution, manufacture, services,…