Customer Relation Management (CRM) systems are fast becoming the go-to tools for having better relations with the customers. The front-end infrastructure is great, but it is not perfect. We assume that CRM systems will solve all our customer troubles once installed, but that is far from the truth. Data is the key component in the…
Enterprise Resource Planning (ERP) systems have been hailed as the next big thing among businesses. Once you know about it, it is easy to understand why. In ERP, a system of integrated applications is used to manage most of the back-end tasks. It automates many processes while unifying the data in a single storage point….
The kind of ERP software adopted by an organization greatly influences the financial and operational technicalities of the system, which further translate into varying profit and loss margins. In order to maintain a system in proper working condition and to ease the overall workflow of the enterprise, an ERP solution is generally adopted and executed…
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) are two of the most vital tools that are available to businesses today. ERP systems could be called the "back-end", since they are responsible for all the data that is used in an organization. In the same way, CRM systems could be viewed as the "front-end",…
The effectiveness of sales campaigns is consequentially determined by the efficiency of your CRM solution. When venturing out to obtain high capital gains, an organization must rely greatly on the performance of its data system, as well as the capability of its employees to harness this system to its maximum potential. So, one must be…
Enterprise Resource Planning (ERP) is one of the most important tools an organization could employ. In essence, ERP systems are about collecting all the information about the customers and the processes that occur in an enterprise. It is an exhaustive system that includes all the data your organization generates and would eventually use it for…
What is the need to educate businesses on the utility of CRM software, you ask? Although the concept of servicing CRM software is not a new one, it is the approach to utilizing the software that has changed in recent times. Competition has become more customer-centric, and rightly so, given that it is the consumer…
The GITEX Technology Week is a must-attend game-changing event that takes place at the heart of the global commercial hub- Dubai, every year. 2017 will be the 37th year of this premium convention, where the tech visionaries and the pioneers like always, will come down to meet the first-hand technological innovations that will change the…