Customer Self Service People across the world are growing ever more net-savvy. One of the driving forces behind the popularity of technology-adoption is the availability of internet on mobile devices. It is estimated that a majority of people in Africa, Middle East and South Asia access some form of the Internet through their mobile devices.
ERP Training It is great that you chose to install a robust ERP platform. Once an ERP system is implemented, the next big task is to train your staff to use it. Staff that is not well trained to use an ERP will almost always makes mistakes that can prove to be costly.
Top 6 ERP Blunders Implementing an ERP system is one of the toughest decisions a company can possibly make. It not only costs a lot of money, it also requires a lot of planning, team effort, training and time that needs to be invested. While most ERP implementation projects go well, there are always those…
Dubai Customer Base Whether you run a business in Dubai or you are planning to start one, understanding the demographics of the city is crucial for the success of your business. Dubai is one of the 7 emirates of the United Arab Emirates (U.A.E). The other six emirates are Ajman, Ra’s al Khaimah, Fujairah, Umm-al-Qaiwain,…
Personal Innovativeness There has been a lot of speculation with regard to the importance of personal innovativeness and user experience when it comes to the successful adoption of ERP. A number of people have anecdotal evidence that if ERP must succeed, then it should be handled by a person who has prior experience with similar…
ERP Increases Job Satisfaction Those who have been using enterprise resource planning for a long time know it for a fact that it can increase job satisfaction. There is little research to back this often anecdotal observation and it would be amazing if the academia took up more projects to study the effects of ERP…
Differences between ERP and CRM A lot of times, companies go through a dilemma concerning the adoption of automated business processes. They are often left in the lurch trying to understand the differences between various software programs and as they all overlap with each other, sometimes even buy the wrong software unknowingly. This is especially…
Shared Leadership A lot of times, we hear stories about how ERP and HRMS both can have high failure rates. One of the principle reasons why both of them fail is due to the ineptness of the leadership that undertakes implementation.