Leads drive business, but not all leads can be dealt with. Hence, it requires planned efforts to identify which are quality leads and which are not. In addition to that, it requires proper nurturing as well. Each organization has...
Mobile CRM App is nothing but just another version of CRM solution designed to provide a complete CRM experience on tablets, smartphones, or any internet-enabled devices. Through efficient mobile CRM app sales, marketing and customer service teams can efficiently...
In the world of ample job titles, it becomes critical to sort out the brokers from buyers or the front-end performers from the business hierarchies. In any case, the motive of any job title is to help achieve customer...
Studies show that insurance companies not only find it difficult to manage and sustain existing customers but also find it hard to onboard sufficient numbers of new customers. At every stage of an insurance product’s lifecycle, the importance of...
Whenever you wish to track or measure the success of a strategy or a tool, you need to know what you are observing. Implementing a software tool such as a CRM and expecting everything to change immediately is not...
Social CRM has helped a large number of businesses to connect with their audiences, engage them and provide great customer service. It has helped businesses to cut down costs and improve relationships with customers with immediate solutions and intuitive...
As per the customer profile definition, the concept defines the business customers’ description based on the demographics, interest, and hobbies of the individual consumer. The business that deals in offering ongoing services or subscriptions and products should make use...
One of the biggest differences between traditional and social CRM is that the former collects status data, while the latter focuses on large amounts of unstructured data. Traditional CRM stores data sourced from company records, voluntarily-submitted data and information...