The world we live in is customer-driven: anything and everything is about customers. The competition to have an edge is fierce, which is perhaps why the CRM tool has become an absolute necessity to ensure a better customer experience....
In any Business-to-Consumer (B2C) business, there is one universal ground rule – Customer is king. Customer relationships are what drive a B2C business and dictate its growth. However, sometimes even the biggest companies ignore the customers in favour of...
If you have taken the decision to adopt and implement your first CRM software, you must know of its advantages by now. It is no surprise that Customer Relationship Management solutions are changing the way organizations execute their sales...
Customer Relation Management (CRM) systems are fast becoming the go-to tools for having better relations with the customers. The front-end infrastructure is great, but it is not perfect. We assume that CRM systems will solve all our customer troubles...
The effectiveness of sales campaigns is consequentially determined by the efficiency of your CRM solution. When venturing out to obtain high capital gains, an organization must rely greatly on the performance of its data system, as well as the...
Customer Relationship Management (CRM) is one of the most important software in any business. The logic is simple: customers are the king, and to serve the king you need better tools. In the recent years, most of the companies...
The primary purpose of CRM software in a corporate context is to have a database complete with customer information, invoices, contact details, etc. The software is automated to carry out functions like allocating purchase details, automate sales transactions among...
You may be all set to invest in that ERP you have always dreamed about. You have shortlisted the vendor, you have done your calculations and decided to go ahead with your decisions. After all, who wouldn’t be excited...