If we look at the primary reasons for investing in Enterprise Resource Planning software, it is for managing internal business processes. These include MRP, accounting, inventory, finance, etc. ERP can manage such operations in real-time from numerous company areas...
There is no denying that delivering a great customer experience forms the crux of any business. The days of “getting work done” are long gone and replaced by “getting work done smoothly”. But the recipe of great CX is...