Tag: Improve Customer Experience

24 March 2018

5 Secrets to Delivering Improved Customer Experience in an Omni-Channel Environment

5-secrets-to-delivering-an-improved-customer-experience-in-an-omni-channel-environment

Over the last few years, the way companies handle customer service has drastically changed. While just over a decade ago phone or fax were the only two ways you could contact a company. Today, you have a plethora of...

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