The world of sales and marketing is nothing less than a battleground, and “do or die” is the motto. While the customer base grows at a slow pace, more companies are cropping up every day. In such a world, gaining an edge over the competition is crucial to success. Let’s take a look at some…
Despite more skilled and qualified personnel today than ever before, the demand and supply of talent is very unbalanced. Somehow, even the top companies with the best packages fail to attract and retain valued professionals. Clearly, you need to step up the game. Fortunately, there are some effective ways to recruit and retain real talent…
Enterprise Resource Planning (ERP) tool is fast gaining an irreplaceable position in organizations. The sheer benefits of the ERP tool make a compelling case for itself. Naturally, many operations (which were not included in ERP by default) are getting integrated with ERP to extend these benefits. Integrating ERP and inventory management is one such recent…
There is no denying that delivering a great customer experience forms the crux of any business. The days of “getting work done” are long gone and replaced by “getting work done smoothly”. But the recipe of great CX is complicated, for there are many components that impart a small yet unique flavour. It is difficult…
We all know that CRM is trending and how! However, sometimes we need hard figures and numbers to understand what exactly is going well and what’s going awry. So, let’s take a look at some CRM statistics and have a better understanding of the performance of the tool: 1. Mobile CRM is the way forward:…
The recruitment game is ever changing, but the need for good employees is constant. Good employees are made from good candidates, but they are not always within sight. These candidates, called passive candidates, are people who can be potential candidates but haven’t applied for a job with you yet. If you really want good employees,…
Logistics is as essential to businesses as any other operation like sales and marketing. The flow, supply and transportation of goods and raw material within the company and to sellers/customers form an essential part of any business model. However, with the growth in industrial sectors, the complexity in logistics has seen a similar rise. Traditional…
The world we live in is customer-driven: anything and everything is about customers. The competition to have an edge is fierce, which is perhaps why the CRM tool has become an absolute necessity to ensure a better customer experience. But more often than not, doubt still remains in the minds of companies: how exactly does…