7-ways-CRM-software-can-help-you-manage-your-brand-reputation

7 Ways CRM Software Can Help You Manage Your Brand Reputation

The way customers and prospects perceive your company is your brand identity. This perception depends on several factors like product range, service quality, post-sales support and your ability to respond to customer queries. If you deliver properly on all fronts, customers will praise your company and your brand reputation will increase. To gain such strong…

7-tips-to-a-successful-implementation-of-your-first-crm-software

7 Tips to a Successful Implementation of Your First CRM Software

If you have taken the decision to adopt and implement your first CRM software, you must know of its advantages by now. It is no surprise that Customer Relationship Management solutions are changing the way organizations execute their sales and marketing processes. However, this change comes at a cost that must be kept in mind…